Privacy policy

At Nexyqon, we respect your privacy and are committed to protecting the information you provide when using our website.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

Full name
Phone number
Email address
Billing address
Shipping address
Order details
Device/browser information
Information you provide when contacting us

How We Use Your Information

We use customer information to:

Process and fulfill orders
Contact customers regarding their orders
Confirm COD orders
Arrange delivery through our courier partner
Provide customer support
Process returns and refunds
Prevent fraud and suspicious activity
Improve our website and services
Send marketing communications where applicable

Sharing Information

We may share necessary information with trusted third-party service providers that help us operate our business.

For example, customer information may be shared with our courier partner, Leopards Courier, when necessary to deliver an order.

We do not sell your personal information to third parties.

Shopify itself also explains that merchant-controlled customer information can be used for order fulfillment, fraud/risk screening and customer contact, with service providers involved where necessary.

Payment Information

For COD orders, payment is collected by the courier at delivery.

We do not ask customers to provide unnecessary payment information through WhatsApp or other unofficial channels.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and support advertising/analytics.

Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Information

If you want to request access to, correction of, or deletion of your personal information, you can contact us using the details below, subject to applicable legal and operational requirements.